Terms and Conditions

Please read carefully though the following three sections.

Section 1: General Terms and Conditions

Please read these Terms and Conditions carefully before accessing or using this website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

This website is owned and operated by Shelley Whynot Parenting Mentor – Learning Bound Inc. Throughout the site, the terms “we”, “us” and “our” refer to Shelley Whynot Parenting Mentor – Learning Bound Inc.  We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Prices for services are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.  We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Shelley Whynot Parenting Mentor – Learning Bound Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend and hold harmless Shelley Whynot Parenting Mentor – Learning Bound Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

You may contact Shelley Whynot Parenting Mentor – Learning Bound Inc. at any time by phone, 877-771-5637 or by email at info@shelleywhynot.com.

Section 2: Terms and Conditions for Classes and Workshops

Medical information: Shelley Whynot Parenting Mentor – Learning Bound Inc. offer information on childbirth and a variety of other topics and is designed for educational purposes only. You should not rely on this information as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment. If you have any concerns or questions about your health, you should always consult with a physician, midwife or other health-care professional.

Confidentiality is very important at Shelley Whynot Parenting Mentor – Learning Bound Inc.  Rest assured that your details will not be disclosed to any third parties. Please see our Privacy Policy for more details.

Special Needs: If you require special attention while attending our classes please contact us directly at: 877-771-5637

Payment: Classes and workshops are kept small in size to promote an optimal learning experience. Materials need to be prepared for each participant in advance so preregistration is required. Most classes and workshops fill up months ahead. Payment is due at time of registration to reserve your spot.

Payment in full is required for registration. You may not attend a class or workshop without pre-registration and pre-payment.  Payment methods include: Visa, MasterCard, and Email Money Transfer.  Cheques are not accepted.

Partners & Support Coaches: Class and workshop fees are per couple (2 people).  If any extra support people are wishing to accompany you, there will be an additional fee for additional people to attend.  There are special grand-parent rates available for certain classes.

Cancellation/Refund Policy:

If you have registered for a class and decide not to attend for any reason, the refund policy is as follows:

If your request for refund is made 30 days or more before the beginning of class you will receive a 75% refund.

If your request is made between 30 and 15 days before class starts you will receive a 50% refund.

No refunds will be granted in the last 15 days before a class starts, or after the class commences.

In the unlikely event a workshop has to be cancelled, you will be offered alternative date or a full refund of any payment made.

Transfer Registration To Another Class: Every effort will be made to accommodate your request to transfer to the same class held at another date or time; (1) If your request is received at least 14 days prior to the scheduled time of the original class, and (2) There is space available in the class you wish to transfer to.

There are no transfers, changes or rescheduling handled by the website. To cancel or transfer a class, contact the office at 877-771-5637.

There are no refunds, credits or reduction of fees for classes missed by you during the class.

Childbirth Preparation Class Refund Due to Birth: Due to the nature of our business where a baby may arrive early, we will try to help you in any way we can, however the refund policy is without exception.

Shelley Whynot Parenting Mentor – Learning Bound Inc. reserve the right to cancel classes due to insufficient enrollments. Should this occur, we will call registered participants to reschedule. If the alternative date is not convenient for you, a full refund will be issued.

ALL REFUNDS will be issued back in the manner in which we received the original payment.

Payment

All Credit Cards will be processed in Canadian Dollars at the time of payment.  Shelley Whynot Parenting Mentor – Learning Bound Inc. are not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.

Appointment Cancellation Policy (for Consultations and follow up appointment)

We are pleased to offer exceptional services, and believe that our time together is important.  As such your time is valued, as is ours.  In the event that you need to cancel an appointment, you can do so by emailing or calling the office so we may reschedule.

Section 3: Terms and Conditions for Consulting Services

Medical information: Shelley Whynot Parenting Mentor – Learning Bound Inc offer information on sleep and a variety of other topics and is designed for educational purposes only. You should not rely on this information as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment. If you have any concerns or questions about your health, you should always consult with a physician, or other health-care professional. You should consult a physician before making changes to your child’s sleep routine, or implementing any type of sleep training method. It is further recommended that you seek the advice of a physician regarding any medical issues/attention/diagnosis your child may have and their implications when sleep training.

Confidentiality is very important at Shelley Whynot Parenting Mentor – Learning Bound Inc.  Rest assured that your details will not be disclosed to any third parties. Please see our Privacy Policy for more details.

Payment:

Payment in full is required to engage Sleep Consulting services. Your services will not commence without payment and completion of history and sleep forms.  Payment methods include: Visa, MasterCard, and Email Money Transfer.  Cheques are not accepted.

Cancellation/Refund Policy:   The nature of sleep consulting requires a commitment from the care providers.  Should you wish to discontinue services, no refunds will be given.  A credit for the remaining time left on your account will be created.  There is no expiry date for credits, and must be used with the same child originally consulted for.
Transfer Registration:

The consulting plans cannot be transferred to anyone else, they are only for the child they were originally intended and contracted for.

Rescheduling/ Cancelling/ Missed Appointments/ Follow up calls:

We are pleased to offer exceptional services, and believe that our time together is important.  As such your time is valued, as is ours.  In the event that you need to cancel an appointment, you can do so by emailing info@shelleywhynot.com or calling the office at 877-771-5637 so we may reschedule.   A full 24 hours notice is required to cancel/ reschedule a consultation or follow up call.

For Consultations:  Rescheduling a 90 minute consultation is generally not an issue.  It is important however to provide 24 hours notice.   Should you not be home at your scheduled consultation time, Shelley will wait 20 minutes, and the amount of time waited will be deducted from the 90 minutes.  If appropriate notice was not given and no one is home at the time of the consultation, a $25 rescheduling fee will apply and must be made in full before rescheduling.

For Follow-Up Appointment Calls:  At the end of each call, the follow up call will be scheduled.  Shelley will endeavor to call within a 15 minute window of the scheduled time.  If there is no answer, a message will be left.  Shelley will attempt to call back in 15 minutes.  Should there still be no answer, that follow up call shall be deemed complete.  Should you need to reschedule your follow up call, 24 hours notice is required and can be done by emailing or calling the office.

In the event of a medical emergency, a death or natural disaster, these terms may be reconsidered.

Payment:

All Credit Cards will be processed in Canadian Dollars at the time of payment.  Shelley Whynot Parenting Mentor – Learning Bound Inc. are not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.

Pin It on Pinterest